Privacy Policy

Personal information collected by us will usually fall into one of the following categories:

• Contact and personally identifiable information (name, gender, age, birth date, address, email address, and telephone numbers).
• Employment information (e.g. education and employment history including job titles, reference names and contact details, work performance, absences, workplace incidents, next of kin information) and superannuation fund and Tax File Number.
• Financial information (e.g. bank account details).
• Sensitive information (e.g. information about your health and medical history).
• Information obtained to assist in managing client and business relationships.
• Details of, for example, your lifestyle, health, fitness and recreational activities and associated goals.
• Details of any steps you have taken via the Platform, for example, participation in a health or fitness challenge or booking a flu vaccination.

We may collect your information from you in a variety of ways including when:

• we provide services to you (for example, when you join the Platform and create/manage your profile or when you use the Wellbeing Check Tool);
• you participate in challenges on the Platform or enter competitions, surveys or other promotional activities available on the Website or Platform;
• you visit our Website or any of our social media pages;
  you submit your information in response to Springday marketing events or activities;
• you contact us by any method, such as face-to-face, over the telephone, through an online form or portal, through a paper form or by email; or
• you submit information via our Platform.

We may also collect data from third parties, for example when:

• you connect any of the following with our Platform:
  • wearables and connected fitness devices and platforms, such as Fitbit and Garmin;
  • other devices such as smart phones or watches;
  • consumer health applications; and
  • health data aggregators, such as Apple Health,
• nursing service providers, for example, if your employer has engaged a nurse to assist with the completion of your well-being assessment;
• someone duly authorised to act on your behalf;
• where you have provided consent, from your private health insurer and/or medical or health practitioner to, for example, co-ordinate any care requirements you may have; and
• recruiters we have retained, from referees you have provided in support of a job application and any service provider we may engage to conduct background checks on job applicants.

Sometimes we will collect personal information from a third party or a publicly available source, for example where we have your consent, where we are required by law to do so, or if it is unreasonable or impracticable to collect the personal information directly from you.

You may choose to deal with us anonymously or under a pseudonym. However, in some circumstances, anonymity or the use of a pseudonym may render us unable to provide the relevant service or reasonably conduct our business, and we may request that you identify yourself.

You may also choose not to provide us with your personal information. Depending on the circumstances in which you do so, however, we may be unable to provide you with our services as a result.

Where we are collecting personal information from a child or young person, we will use our judgement to determine if that person has the capacity to consent. Where we are unsure, we will seek consent from a parent or guardian.